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Welcome to our Help Center. Find answers to the most common questions below. Still need help? We’re just a message away!

🛍️ 1. What kind of products do you offer?

We offer premium unstitched and pret lawn outfits designed for elegance and comfort. Each piece is crafted with care and seasonal style.

📦 2. How can I place an order?

Simple!

  1. Browse products

  2. Add to cart

  3. Proceed to checkout

  4. Enter details and select payment method

  5. Confirm order — that’s it!

💳 3. What payment methods do you accept?

  • Cash on Delivery (COD)

  • Bank Transfer

  • More payment options coming soon

🚚 4. How long will my order take to arrive?

Location Delivery Time
Lahore 1–2 working days
Other cities 2–5 working days

Note: Delays may occur during sales or holidays.

🔄 5. Can I return or exchange my order?

We accept exchanges only in the following cases:

  • Damaged or defective item

  • Wrong product received

Notify us within 3 days of receiving your parcel. Read our full Returns Policy.

📧 6. How can I contact customer support?

🔐 7. Will my personal information stay private?

Absolutely. Your data is protected and never shared with third parties. Learn more in our Privacy Policy.

🎁 8. Do you offer gift wrapping or special requests?

Yes! Mention your request in the order notes or contact us directly.

🧵 9. Do you provide stitching services?

Currently, we offer stitched (pret) and unstitched articles. Custom stitching services will be available soon.

🌍 10. Do you offer international shipping?

At the moment, we are shipping only in Pakistan. International delivery is coming soon — stay tuned!

💬 Still Have Questions?

Contact us directly at:
📧 nimhimbynimra@gmail.com
📞 +92 (307) 5459594

We’re happy to help you!